At toko22, your privacy and data security are paramount. This Privacy Policy explains how we collect, use, store, and protect your personal information.
Six core principles that guide how toko22 handles your personal data every day.
All data transmitted between your device and our servers is protected by bank-grade 256-bit SSL encryption, the same standard used by financial institutions worldwide.
We collect only the personal information necessary to operate your account, process payments, comply with regulations, and provide customer support. No excessive data collection.
toko22 will never sell, rent, or trade your personal information to third parties for marketing purposes. Your data is yours, and it stays private.
Your personal data is stored on secure servers with restricted access, regular security audits, and multiple layers of protection against unauthorized access or data breaches.
We explain in clear, plain English what data we collect, why we collect it, how we use it, and who we share it with. No hidden clauses or vague language.
You have the right to access, correct, download, or delete your personal data at any time. Contact our support team to exercise your data rights.
This Privacy Policy describes how toko22 ("we", "us", "our") collects, uses, stores, and protects the personal information of users ("you", "your") who access or use the toko22 platform at https://toko22.cam. By creating an account or using our services, you consent to the data practices described in this Privacy Policy.
toko22 is committed to protecting your privacy in accordance with international data protection standards and Indonesian privacy regulations. We take the security of your personal information seriously and implement technical and organizational measures to safeguard your data against unauthorized access, loss, or misuse.
This Privacy Policy should be read in conjunction with our Terms & Conditions. If you do not agree with any part of this Privacy Policy, please do not use the toko22 platform.
toko22 collects several categories of personal information to provide, maintain, and improve our services. The information we collect includes:
When you create an account on toko22, we collect the following personal details:
To comply with anti-money-laundering regulations and gaming industry standards, we require you to submit identity verification documents, including:
All KYC documents are stored securely and accessed only by authorized compliance personnel.
To process deposits and withdrawals, we collect the following financial details:
We do not store your bank login credentials or e-wallet passwords. Payment processing is handled through secure, encrypted channels, and sensitive financial data is never stored in plain text.
When you access toko22, we automatically collect certain technical information about your device and usage patterns, including:
When you contact our customer support team via Live Chat, email, WhatsApp, or in-platform messaging, we collect and store:
These records are used to resolve your issues efficiently, improve our support quality, and maintain a history of interactions for regulatory compliance.
toko22 uses your personal information for the following purposes:
toko22 does not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your data in the following limited circumstances:
We share your bank account or e-wallet details with trusted payment service providers to process deposits and withdrawals. These providers operate under strict contractual obligations to protect your data and use it only for transaction processing.
When you play games from third-party providers (e.g., Pragmatic Play, Evolution Gaming, Microgaming), certain session data (bet amounts, game results, session duration) is shared with those providers to deliver the gaming experience. These partners are bound by data protection agreements and do not have access to your full KYC documents or financial details.
We may disclose your personal information to law enforcement, government agencies, gaming regulators, or courts when required by law, court order, or valid legal process. Examples include:
In the event that toko22 is acquired by, merged with, or sells assets to another company, your personal information may be transferred to the new entity as part of the business transaction. You will be notified via email of any such change in ownership or control of your data.
We may share data with trusted third-party service providers who perform functions on our behalf, such as:
All service providers are contractually required to protect your data and use it only for the specific services they provide to toko22.
toko22 uses cookies and similar tracking technologies to enhance your experience on our platform. A cookie is a small text file stored on your device that helps us recognize you, remember your preferences, and deliver personalized content.
You can control cookie settings through your browser preferences. Most browsers allow you to block or delete cookies, though disabling essential cookies may impair your ability to use certain features of the toko22 platform. For more information on managing cookies, visit your browser's help section.
toko22 retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:
After the applicable retention period expires, we securely delete or anonymize your personal data so that it can no longer identify you.
toko22 employs industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security practices include:
Despite our best efforts, no system is 100% secure. If we discover a data breach that affects your personal information, we will notify you via email within 72 hours and provide guidance on protective measures you should take.
As a toko22 user, you have the following rights regarding your personal data:
You may request a copy of all personal information we hold about you. We will provide this data in a structured, commonly used, and machine-readable format (e.g., PDF or CSV) within 30 days of your request.
If any of your personal information is inaccurate or outdated, you may request corrections. You can update most information directly in your account settings, or contact our support team for assistance.
You may request deletion of your personal data, subject to the following exceptions:
Once retention obligations expire, we will permanently delete your data upon request.
You may request a machine-readable copy of your personal data to transfer to another service provider.
You may object to our processing of your data for direct marketing purposes. You can opt out of promotional emails by clicking the "unsubscribe" link in any marketing message, or by contacting support.
Where we process your data based on your consent (e.g., for marketing communications or geolocation tracking), you may withdraw that consent at any time without affecting the lawfulness of processing conducted before withdrawal.
To exercise any of the above rights, please contact our Data Protection Officer at:
We will respond to your request within 30 days. If we require additional time or information to fulfill your request, we will notify you promptly.
toko22 is intended exclusively for adults aged 21+. We do not knowingly collect personal information from individuals under 21 years of age. If we discover that a person under 21 has provided us with personal data, we will immediately delete that information, close the account, and void all bets. If you believe a minor has registered an account on toko22, please contact us immediately at support@toko22.cam.
Your personal information may be transferred to and stored on servers located outside of Indonesia, including in jurisdictions where data protection laws may differ from those in Indonesia. When we transfer your data internationally, we ensure that appropriate safeguards are in place, such as:
By using toko22, you consent to the transfer of your information to countries outside Indonesia for the purposes described in this Privacy Policy.
toko22 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform features. Material changes will be communicated to you via email and/or an in-platform notification at least 14 days before the new policy takes effect.
The "Effective Date" at the top of this document indicates when the policy was last revised. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.
Continued use of the toko22 platform after a Privacy Policy update constitutes your acceptance of the revised terms.
If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:
Our data protection team operates 24 hours a day, 7 days a week, and responds to privacy inquiries in both Indonesian and English. We are committed to addressing your concerns promptly and transparently.
The toko22 platform may contain links to third-party websites (e.g., payment providers, game studios, social media platforms). This Privacy Policy applies only to toko22. We are not responsible for the privacy practices of external sites. We encourage you to review the privacy policies of any third-party sites you visit.
toko22 may use automated systems to analyze your betting patterns, detect fraud, and enforce responsible gaming limits. These systems use algorithms to flag unusual activity (e.g., rapid deposit escalation, high-risk betting behavior). If an automated decision affects your account (e.g., deposit limit, self-exclusion trigger), you have the right to request human review and explanation of the decision. Contact our support team to appeal any automated action.
Acknowledgment: By using the toko22 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein. If you do not agree with this Privacy Policy, please do not use our services.
21+ Only • Your Privacy Matters • Data Protection Guaranteed
Our data protection team is available 24/7 to answer questions about how we collect, use, and protect your personal information.