By creating an account and using the toko22 platform, you agree to be bound by these Terms & Conditions. Please read this document carefully before proceeding.
Before you dive into the full legal text, here are the six essential points every toko22 member should understand.
You must be a resident of Indonesia and at least 21 years of age to register and use toko22. We verify age during the KYC process — falsifying identity documents is grounds for immediate account closure.
Each person may hold only one toko22 account. Multiple accounts (also called "duplicate accounts") are prohibited and will result in suspension of all accounts linked to the same individual.
All deposits and withdrawals must be made using payment methods registered in your own name. Third-party deposits (funds originating from another person's bank account or e-wallet) are not permitted.
All bonuses and promotions are subject to specific wagering requirements, time limits, and eligible game restrictions. Bonus abuse or exploitation of promotional offers may result in forfeiture of bonus funds and winnings.
toko22 is committed to responsible gaming. We provide self-exclusion tools, deposit limits, and loss limits. If you feel your gambling is becoming a problem, contact our support team immediately for assistance.
toko22 reserves the right to update these Terms & Conditions at any time. Material changes will be communicated via email and/or an in-platform notification. Continued use of the platform constitutes acceptance of updated terms.
In these Terms & Conditions, unless the context otherwise requires, the following terms shall have the meanings set forth below:
By registering an Account, accessing the toko22 platform, or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety. If you do not agree with any provision of these Terms, you must immediately cease using the platform and close your Account.
These Terms & Conditions constitute a legally binding agreement between you and toko22. Your continued use of the platform following any amendment to these Terms constitutes acceptance of the revised Terms.
You must meet the following criteria to register and maintain an Account on toko22:
Each individual is permitted to hold only one (1) Account on toko22. Opening multiple Accounts, whether under your own name or under another person's identity, is strictly prohibited. If toko22 identifies duplicate Accounts linked to the same individual (through IP address, device fingerprinting, payment method, KYC documents, or other means), we reserve the right to:
To register an Account, you must provide accurate, current, and complete information including your full legal name (as it appears on your Indonesian identity card or passport), date of birth, email address, mobile phone number, and residential address. Providing false or misleading information is a material breach of these Terms and grounds for immediate Account closure.
You are responsible for maintaining the confidentiality of your Account username and password. You must not share your login credentials with any third party. Any activity conducted through your Account will be deemed to have been authorized by you, and you will be solely liable for all such activity.
toko22 is required by law and international gaming regulations to verify the identity of all Account holders. You will be asked to complete KYC verification by submitting copies of the following documents:
Withdrawal requests exceeding IDR 5.000.000 (five million Rupiah) may require additional KYC documentation or a brief video verification call with our compliance team. Failure to complete KYC verification within 30 days of your first deposit may result in temporary suspension of your Account until verification is completed.
toko22 accepts deposits via the following Indonesian payment methods:
All deposits are processed in Indonesian Rupiah (IDR). There are no hidden currency conversion fees. Minimum deposit amount is IDR 50.000 (fifty thousand Rupiah). Maximum deposit amounts vary by payment method and Account status; high-limit players may request increased deposit limits by contacting customer support.
All deposits must originate from a bank account or e-wallet registered in your own legal name. Third-party deposits (funds transferred from another person's account, even a family member or spouse) are strictly prohibited. If toko22 identifies a third-party deposit, we reserve the right to return the deposit to the source account and suspend your Account pending investigation.
Most deposits are credited to your toko22 Account balance instantly. In rare cases, bank transfer delays may occur due to the issuing bank's processing schedule or technical issues. If your deposit has not been credited within 30 minutes, please contact our Live Chat support team with your deposit receipt for immediate assistance.
You may request a withdrawal of your Account balance at any time, subject to the following conditions:
toko22 processes withdrawals as follows:
In cases where additional KYC verification or fraud prevention checks are required, withdrawal processing may take up to 24 hours. toko22 will notify you via email if additional documentation is needed.
Maximum withdrawal amounts are as follows:
Withdrawals must be made to the same bank account or e-wallet that was used for your most recent deposit. This policy is required by anti-money-laundering regulations. If you wish to withdraw to a different account, you must first verify the new account by making a deposit from it and completing a new KYC verification cycle.
toko22 offers a variety of bonuses and promotions including welcome bonuses, deposit match bonuses, free spins, cashback offers, and seasonal campaigns. Unless otherwise stated, bonuses are available only to players who:
All bonuses are subject to wagering requirements (also called "turnover requirements" or "playthrough requirements"). A wagering requirement specifies how many times you must wager the bonus amount before any winnings derived from the bonus can be withdrawn. For example:
Wagering requirements, time limits, eligible games, and maximum bet sizes are clearly stated in the specific terms of each bonus offer. Failure to meet these requirements within the specified time frame will result in forfeiture of the bonus and any associated winnings.
toko22 reserves the right to void bonuses and confiscate winnings if we detect bonus abuse, including but not limited to:
All bets are subject to acceptance by toko22. We reserve the right to refuse or limit any bet at our sole discretion, particularly in cases where we suspect fraudulent activity, syndicate betting, or exploitation of technical errors. Once a bet is accepted and confirmed in your betting slip, it becomes a binding wager.
Bets are settled based on the official result announced by the governing sports body (e.g., FIFA for football, BWF for badminton). If a match is abandoned, postponed, or cancelled, bets will be voided and stakes returned unless otherwise specified in the sport-specific rules.
toko22 offers live betting on selected sporting events. Odds for live bets fluctuate in real time based on match developments. There may be a short delay (typically 3-5 seconds) between a significant match event and the corresponding odds adjustment. Bets placed during this delay are subject to acceptance at our discretion.
Asian handicap betting (locally known as voor bola) and over/under goals markets follow standard international rules. In the event of a "push" (where the handicap or goal total equals the final result), stakes are returned. Please refer to our sport-specific betting rules (available in your Account dashboard) for detailed explanations of settlement scenarios.
All slot games and RNG-based casino games offered on toko22 use certified Random Number Generators to ensure fair and unpredictable outcomes. Our RNG systems are independently audited by third-party testing agencies. We publish the Return to Player (RTP) percentages for all games transparently so you can make informed decisions before playing.
Live casino games (blackjack, baccarat, roulette, and sabung ayam live cockfighting streams) are hosted by licensed third-party providers including Evolution Gaming, Pragmatic Play Live, and Asia Gaming. Game outcomes are determined in real time by physical dealers and equipment, streamed to your device via video feed. In the event of a technical disconnection during a live game round, the round will continue to completion, and your bet will be settled according to the actual outcome.
In the rare event of a game malfunction, software error, or display error (e.g., incorrect RTP display, incorrect payout calculation), all affected bets will be voided and stakes returned. toko22 is not liable for any losses resulting from technical malfunctions beyond our control.
Gambling is restricted to adults aged 21+ only. toko22 takes underage gambling prevention seriously. If we discover that a person under 21 years of age has registered an Account, we will immediately close the Account, void all bets, and confiscate any winnings. Original deposits may be returned at our discretion following investigation.
toko22 provides the following responsible gaming tools, accessible from your Account settings:
If you wish to self-exclude, contact our support team via Live Chat or email support@toko22.cam with your request. Once self-exclusion is activated, your Account will be immediately suspended, and you will not be able to log in, deposit, or place bets for the duration of the exclusion period. Self-exclusion cannot be reversed before the selected period expires.
If you feel that your gambling is becoming a problem, please seek help. We recommend contacting the following Indonesian support organizations:
For more information, please visit our Responsible Gaming page.
The following activities are strictly prohibited on the toko22 platform:
Violation of any of these prohibitions will result in immediate Account closure, forfeiture of all funds, and potential referral to law enforcement authorities.
To the fullest extent permitted by law, toko22 and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to your use of the platform, including but not limited to:
Our total liability to you for any claim arising out of or related to these Terms shall not exceed the total amount deposited into your Account during the six (6) months preceding the claim.
All content on the toko22 platform, including but not limited to text, graphics, logos, images, software, and game content, is the property of toko22 or its licensors and is protected by Indonesian and international copyright, trademark, and intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on the platform without our prior written consent.
These Terms & Conditions shall be governed by and construed in accordance with the laws of the licensing jurisdiction under which toko22 operates. Any disputes arising out of or related to these Terms shall first be submitted to good-faith negotiation. If the dispute cannot be resolved through negotiation within 30 days, it shall be submitted to binding arbitration in accordance with the rules of the relevant arbitration body.
toko22 reserves the right to amend, modify, or update these Terms & Conditions at any time. Material changes will be communicated to you via email and/or an in-platform notification at least 14 days prior to the effective date of the change. Continued use of the platform following the effective date of any amendment constitutes your acceptance of the revised Terms.
If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact us:
Our customer support team operates 24 hours a day, 7 days a week, in both Indonesian and English.
If any provision of these Terms & Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be severed from these Terms, and the remaining provisions shall continue in full force and effect.
These Terms & Conditions, together with our Privacy Policy and Responsible Gaming Policy, constitute the entire agreement between you and toko22 regarding your use of the platform, and supersede all prior agreements, understandings, and communications, whether written or oral.
Acknowledgment: By clicking "I Agree" during the registration process, or by continuing to use the toko22 platform, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety. If you do not agree with any provision of these Terms, you must immediately cease using the platform.
21+ Only • Play Responsibly • Gamble Aware
Our support team is available 24/7 to answer any questions about these Terms & Conditions, your rights, or your obligations as a toko22 member.